Helpful Information at a Glance!
Important Phone Numbers & Contacts
Onsite GTC HOA Manager – Nicholas Payton npayton@cmacommunities.com– 770-966-7808
Declarant – WCA Land LLC – Matt Gajda mgajda@pattenco.com
HOW TO REACH THE COMMUNITY ASSOCIATION MANAGER
Office hours are Monday - Friday, 9:00AM to 5:00PM (Phone: 770-966-7808). Please be sure to leave a message with you name, number, property address, and the nature of your call. Calls are returned 24 -48 hour (business days). If you would prefer to meet in person, please email to set up an appointment (manager@gtchoa.org). 😊 Emergencies that may occur after hours can be reported to CMA, through our emergency line by calling 404-835-9100 and following the prompts to the on call manager.
Golf Cart Registration
It is GTC HOA policy that all golf carts are registered with the guardhouse prior to driving on the streets. Registered golf carts will have a sticker on the front, and they need to be renewed once a year. Residents found operating a golf cart without a sticker will receive a fine. Golf carts should be driven on the street and drivers should be at least 16 years of age. If you see a golf cart being operated by someone underage, please report it to the guardhouse. It is for the safety of the passengers and other residents in the community. ** I have new stickers in the guardhouse. Please complete the registration form and submit it to the guardhouse with a $20 sticker fee.GTC Golf Cart Registration
Gate Access Options
All owners can have transponders installed on their vehicles to allow quick access to the community. The first two (2) are installed at no cost, but it is $15 per vehicle after. All vehicles must be registered with the association. The front entry gate officers can install these, but payment must be made by check or money order written out to Governors Towne Club HOA.
During the evening hours the guard performs patrol around the community. If the guard is not in the building, you can gain access to the neighborhood by using one of the following options:
- Use the callbox and dial “001” to reach the guard cellphone to gain access.
- Lookup your name in the callbox and call yourself. Press “9” to unlock the gate.
- Call the guard cell phone and request assistance.
- Use the Dwelling Live App to email yourself a visitor pass.
Register your guest
This time of year family and friends are stopping by so please take a moment to notify security in advance at 770-480-6126 whenever you have a visitor needing access to your home. Advance notice allows your guest easy access to the community. You can also accomplish this request through the dwelling live feature. Let us know if you need assistance registering.
Dwelling Live Gate System -It is the user interface website that the Governors Towne Club uses for adding guests to the entry list. There is a mobile app available for IoS and Android platforms. You can search “Dwelling Live” in the app stores and it should be the first on the list. The website address is Dwelling Live If you are in a rush and do not have time to log into the website, you may also call the front gate to speak with the on-duty guard to add someone to the list. The cell phone for the front security is 770-480-6126.
REPORT A STREET LIGHT OUT:
http://reportoutage.cobbemc.com/ReportOutage/SSvcController/reportanoutage
By phone Call 770-429-2100
HOW TO OBTAIN A TRASH/RECYCLE CAN:
Contact : (404) 425-4741 or email jeannette.wilkerson@ gflenv.com
One bulk item may be picked up on trash day if you call and let them know what you have.
TRASH / RECYCLING SERVICE DAYS ARE Tuesdays each week - Garbage cans and recycle bins must be concealed from view from the street and neighbors at all times. Please remember all boxes must be broken down flat with no trash inside. If the resident do not have recycle service, the box will have to be placed inside the trash cart for removal. Jeannette Wilkerson is our point of contact for all things trash related. Trash and recycling may be placed on the curb on Monday evenings AFTER 6PM in preparation for Tuesday service days. Receptacles are to be returned to their storage locations on Tuesday evenings.
RESERVE THE BASEBALL FIELD:
Please email manager@gtchoa.org for calendar availability. Rental forms and guidelines can be downloaded here. Rental forms and fees must be returned to the manager.
$50 rental fee - CHECKS ONLY!
FASTEST WAY TO GET AN ARC MODIFICATION APPLICATION APPROVED:
Modification Applications: The application can be found here. Please be sure to review the governing documents before submitting them. Please submit 1 complete package including the modification request form, check written to GTC, and any other required information to the guardhouse or via email. CHECKS ONLY! The ARC has30 (thirty) business days to approve or deny this modification request. Fines per the Fining Policy will be charged if the modification is carried out without approval. Please provide all information necessary to evaluate your request thoroughly and quickly. After submitting your application, you will receive a confirmation email that your application has been submitted.
*Please also note that requests submitted without all required forms, supporting documents, drawings, pictures, etc. will be considered incomplete until received.
PAYING DUES:
Dues can be paid through your GTC account under the accounting tab or through www.cmacommunities.com. Please do not wait to drop off a check at the management office on the last day, as it will NOT post to your account in time. Payments dropped off at the management office will be mailed to the lockbox for you, but it will delay posting. Management does not post checks, and payments dropped off will have to be forwarded to our accounting department.
If you are a homeowner needing to pay your fees or view your account, you can do this 24/7 at www.cmacommunities.com. Should you need assistance with the website or login credentials, please contact the CMA Customer Service at 404-835-9100 or support@cmacommunities.com. They are available Monday - Friday, 9am-5pm.
Auto-Pay for Assessment: You can start and stop automatic debits via your CMA online account. To start auto-debit deductions, login to your CMA account, click the E-Pay tab, click the Recurring tab, and click on the “Add ACH” button at the bottom left of the page. Enter your bank account information, select a start date, and click Save. To stop or modify your auto-debit deductions, login to your CMA account, select the E-Pay tab, click the Recurring tab, and click on the “Modify ACH” button at the bottom left of the page. You will be provide the option of updating the account info or deleting it to stop auto-debiting.
$3,200 paid semi-annually @ $1600 in January 1st and $1600 on July 1st.
Paying By Mail or Bill Pay: Please make the check out to Governors Towne Club c/o CMA and include your payment statement.
The mailing address is:
Governors Towne Club c/o CMA
PO Box 65851
Phoenix, AZ 85082-5851
MAILBOX REPAIR AND NUMBERS
Look at your mailbox and make sure it has a fresh coat of paint on all surfaces to protect it from the winter weather. Maintaining a mailbox routinely will save you money. If you cannot easily see the numbers on your mailbox, it is time for new numbers. Do not use reflective numbers or unapproved numbers. I have replacement numbers in my office. Contact management with the numbers you need, and they will be ready for you to pick up at the guardhouse.
Parts / Mailboxes can be purchased from Brandon Industries
Whitney Turner Office: 800-247-1274 Direct: 972-542-3000 whitney@brandonindustries.com